Nitecore Warranty Service

Nitecore Flashlights
Nitecore Warranty Service:

Nitecore Store provides warranty service for all US customers who purchased Nitecore products from our store or from our dealers. See Nitecore warranty service for product warranty periods and warranty service terms and conditions. Please email us at with following information to submit a warranty service request.

  • Product Model
  • Purchase date
  • A copy of receipt
  • A brief description of symptom
Receipt for online orders

Order confirmation email can be used as a proof of purchase as long as it shows the store or seller name, purchased item and purchase date. You can also get the receipt from your store purchase history.

Cannot locate the receipt ?

Send an email to with the product model, product serial number to locate a US warranty service center for you. Product serial number is a 13 digital number imprinted around the bezel of the flashlight.


Office Hour: M-F 9am-5pm central time.
Phone: (512) 258-6649
Fax: (512) 666-3646
Address: 12112 Anderson Mill Rd. Bldg 4, Austin, TX 78726


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